Shipping policy
Processing Time All orders are processed within 1–3 business days. Orders are not processed or shipped on weekends or public holidays. You will receive a confirmation email with tracking details once your order has shipped.
Shipping Destinations We ship worldwide, including Australia, the United States, United Kingdom, Canada, New Zealand, and across Europe and Asia. See our full list of supported countries at checkout.
Estimated Delivery Times
- 🇦🇺 Australia: 15-20 business days
- 🇺🇸 United States: 7–15 business days
- 🇬🇧 United Kingdom: 10–20 business days
- 🇪🇺 Europe: 10–20 business days
- 🇳🇿 New Zealand: 15-20 business days
- 🌏 Rest of World: 10–25 business days
Delivery times are estimates and may vary due to customs processing, carrier delays, or peak periods.
Shipping Costs Shipping costs are calculated at checkout based on your location and order weight.
Tracking Once your order ships, you'll receive an email with your tracking number. You can use this to monitor your delivery progress.
Customs & Duties International orders may be subject to customs fees, import duties, or taxes imposed by your country. These charges are the responsibility of the customer and are not included in our pricing or shipping costs.
Lost or Delayed Orders If your order hasn't arrived within the estimated timeframe, please contact us at shop@journeymusthaves.com and we'll investigate promptly.
https://journeymusthaves.com/policies/refund-policy